Skip to main content

Carmichael Times

First Northern Bank Announces COVID-19 Customer Support Plan

Apr 02, 2020 12:00AM ● By By Kimberly A. DeBra, First Northern Bank

DIXON, CA (MPG) - As the coronavirus (COVID-19) pandemic continues to develop, First Northern Bank’s number one priority is the safety and well-being of its customers, employees and communities. We are very fortunate that everyone is pulling together to make this difficult time run as smoothly as possible at First Northern Bank. We are especially grateful for our amazing team of employees -they are taking the situation in stride and taking good care of our customers.

The Bank has taken prudent steps to ensure its branches and loan offices can remain open during this unprecedented health crisis. Office hours have been reduced to 9am – 3pm Monday through Friday (drive-up/walkup hours 9 am-5 pm); enhanced cleaning procedures published by national health officials have been adopted; and employees are practicing social-distancing. Customers have also been reminded of the available alternatives to branch banking: Mobile Banking, Online Banking, ATMs, Night Depository, and TeleBank.

In addition, First Northern Bank has proactively developed a COVID-19 Customer Support Plan designed to provide relief to those business and consumer customers financially impacted by the current crisis.

The Plan includes:

Communications regarding the safety and soundness of America’s banks. With FDIC Insurance on deposit accounts up to $250,000, banks are the safest place for your money.

Loan Assistance for those impacted by COVID-19 o Waiver of all Late Fees for qualifying consumer, small business, commercial and agricultural loan customers for a period of 60 days (may be extended if economic circumstances dictate). To qualify for this waiver, the borrower must not be past due more than 30 days on any loan as of March 1, 2020. This waiver is automatic for qualifying customers; you will not need to request the waiver.