SACRAMENTO REGION, CA (MPG) - Sacramento Self-Help Housing’s free Renters Helpline is currently experiencing a significant uptick in calls, and remains open and staffed with experts available to help with potential renter discrimination, tenant/landlord disputes, education on new laws about rent increase and “just cause” evictions, and eviction ban to COVID-19. On average, the helpline typically receives approximately 750 calls per month. However, in the first week of April 2020 alone, 311 calls were received with 90 related specifically to landlord/tenant issues, the eviction moratorium and COVID-19 prevention.

Originally launched in 2016, the helpline is made possible through a collaboration with Project Sentinel, and Legal Services of Northern California (LSNC). The free service provides tenant education on their rights, and dispute resolution services for residents in unincorporated Sacramento County, and the cities of Sacramento, Rancho Cordova, Elk Grove, Citrus Heights and Folsom. Experienced Tenant Advisors deal directly with concerns regarding landlord/tenant disputes and help to refer fair housing issues to the appropriate agency.

The Renters Helpline is one of a variety of programs offered by Sacramento Self-Help Housing, a non-profit 501(c)3 agency that is dedicated to assisting those who are homeless or at risk of becoming homeless to find and retain stable and affordable housing. To help solve the ever-increasing number of homeless men, women and families in Sacramento County.

The Renters Helpline is available at 916-389-7877 Monday through Friday from 8:30 a.m. to 5 p.m. For more information about the Renters Helpline, please visit www.rentershelpline.org.